Privacy policy

ZENPOWER PRIVACY NOTICE / POLICY

This privacy notice explains how we process any personal or sensitive information we collect about you when you access our Zenpower app. 

 

CHANGES TO OUR PRIVACY NOTICE

We keep our privacy notice under regular review.

WHO ARE WE?

Zenpower Limited has its registered office at Medigold House, Queensbridge, Northampton NN4 7BF.

We process data on the basis of consent and legitimate interest, and we may be either a ‘Controller’ or “Processor” of the personal data provided to us depending on the circumstances of the data transfer and usage.

PERSONAL DATA – WHAT IS IT?

Personal data means any information relating to an identifiable person who can be directly or indirectly identified, in particular by reference to an identifier. The processing of personal data is governed by the General Data Protection Regulation (EU) 2016/679 (the “GDPR”).

SENSITIVE DATA – WHAT IS IT?

Personal data of an individual, the data subject, relating to racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; data concerning health; data concerning sex life or sexual orientation; genetic data; or biometric data where processed to uniquely identify the data subject.

 

PROCESSING YOUR DATA

HOW AND WHY WE USE YOUR PERSONAL DATA?

We process and collect information about you and your mood / emotional health when you use the Zenpower application.  This is necessary in order to log the changes in these factors as your use of the application progresses.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

Zenpower will retain your personal data only for as long as we need that personal data for the purposes of the processing.  That normally would mean for the duration of your use of the application plus 120 days.  We may also retain data for other reasons such as statutory requirements or legal reasons, but we will inform you of those reasons, should they exceed the above.

WHERE DO WE PROCESS YOUR PERSONAL DATA?

We do not process any of your personal data outside of the European Economic Area.

CONSENT

When you use the Zenpower application you will be consenting to our processing and storage of the personal data you provide via the application.  Should you wish to withdraw this consent at any time please contact us at: info@zenpower.co.uk

 

SHARING YOUR PERSONAL DATA

Your personal data will be treated as strictly confidential, and we will only share your personal data with third parties if you provide us with your consent, the sharing of your personal data is required by law, there is a substantial public interest for us to do so (such as a danger to the wider public), or the disclosure of your personal data is of overall benefit to you when we believe that you lack the capacity to consent. Where we do not rely on your consent to share your information data we will only disclose the minimum amount of information necessary, avoiding releasing personal data where possible.

We may share non-personally identifiable (anonymised) information and aggregate information (anonymous statistical data.) for other business purposes. For instance, we may share aggregate reports with interested third parties in the development of new health related products. 

WHAT ARE YOUR RIGHTS?

Right of access. The GDPR gives you the right to access copies of the personal data held about you. Your right of access can be exercised in accordance with the GDPR. The first copy of the personal data held about you will be provided free of charge but any subsequent copy will be subject to a reasonable fee based on the administrative costs of providing copies of the personal data to you.

Right to request an electronic copy of your personal data. Where you provide personal data you have the right to be provided with a structured, commonly used and machine-readable copy and have the right, in certain circumstances, to ensure that we transmit that personal data to a recipient of your choice without hindrance (the right to data portability).

Right to correct. You have the right to ensure that we correct the records of any personal data held about you which are inaccurate. You also have the right to ensure that we complete any incomplete personal data held about you.

Right to erasure.  You have the right to ensure that we erase your personal data (the right to be forgotten).

Right to restriction.  In certain circumstances, such as where you have contested the accuracy of personal data, you have the right to restrict our processing of your personal data. That means that we will hold your personal data on file but that we cannot process that personal data. We will inform you if for any reason the restriction on processing your personal data is lifted.

Where any rectification or erasure of personal data or restriction of processing has taken place we shall communicate any rectification to you or erasure or restriction of processing to each recipient to whom the personal data has been disclosed, unless this proves impossible or involves disproportionate effort. We shall, if you request, inform you about those recipients.

Exercising your rights. If you wish to exercise any of your rights, or if at any point you believe the personal data we process is incorrect, you can request to see this personal data.  If you would like a copy of the personal data about you that we process, or if you wish to have that personal data transferred to another company or organisation, please contact us at: info@zenpower.co.uk

If you wish to raise a complaint on how we have handled your personal data, please contact our Data Protection Officer at info@zenpower.co.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/

Further information about how we process your personal data can be accessed via our website www.zenpower.co.uk.